Legal

Privacy Policy

Effective Date: March 28, 2026  |  Owner: SaaS Equity Partners LLC

1. About This Policy

This Privacy Policy describes how SaaS Equity Partners LLC ("Company," "we," "us," or "our"), the owner and operator of MarkVaudreuil.com, collects, uses, discloses, and safeguards your personal information when you visit our website, purchase our products or services, enroll in our coaching programs, or communicate with us via SMS, email, or other channels.

Our registered address is: SaaS Equity Partners LLC, 10 Pumpkin Brook Road, Shirley, MA 01464, United States. You may contact us at [email protected].

By accessing or using our website or services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our website and services.

2. Information We Collect

We collect the following categories of personal information:

2.1 Information You Provide Directly

  • Identity data: full name, username or similar identifier.
  • Contact data: email address, telephone number (including mobile number for SMS), mailing address.
  • Financial data: payment card details, billing address. Note: full card numbers are processed exclusively by our payment processors (Stripe and PayPal) and are never stored on our servers.
  • Transaction data: details of products and services purchased, amounts paid, and refund history.
  • Communications data: messages, emails, support tickets, and SMS messages you send to us.
  • Profile data: your preferences, feedback, and survey responses.

2.2 Information Collected Automatically

  • Technical data: IP address, browser type and version, device identifiers, operating system, referring URLs, and pages visited.
  • Usage data: information about how you navigate and interact with our website.
  • Cookie data: data collected via cookies, web beacons, and similar tracking technologies (see Section 7).

2.3 Information from Third Parties

  • Payment processors (Stripe, PayPal) may share transaction confirmation and fraud-screening data with us.
  • Analytics providers (e.g., Google Analytics) may share aggregated behavioral data.
  • SMS service providers (Twilio) may share delivery status and opt-out records.

3. How We Use Your Information

We use your personal information for the following purposes:

PurposeLawful Basis
Process and fulfill purchases and coaching enrollmentsContract performance
Process payments via Stripe and PayPalContract performance / Legal obligation
Send transactional SMS messages via Twilio (order confirmations, program updates)Contract performance / Consent
Send marketing SMS messages (with your explicit opt-in consent)Consent
Send marketing emails about programs, content, and offersLegitimate interest / Consent
Respond to inquiries and provide customer supportContract performance / Legitimate interest
Prevent fraud and ensure platform securityLegal obligation / Legitimate interest
Comply with legal and regulatory requirementsLegal obligation
Analyze website usage and improve our servicesLegitimate interest
Enforce our Terms of Service and other agreementsLegitimate interest / Legal obligation

4. SMS Communications (Twilio)

We use Twilio, Inc. as our SMS service provider. By providing your mobile phone number and opting in to SMS communications, you expressly consent to receive text messages from SaaS Equity Partners LLC at the number provided.

4.1 Types of SMS Messages

  • Transactional messages: order confirmations, enrollment confirmations, program access instructions, and account-related alerts. These are sent as part of your service agreement and do not require separate opt-in.
  • Marketing messages: promotional offers, new program announcements, and content updates. These require your explicit prior written consent.

4.2 Opt-In and Opt-Out

You may opt in to marketing SMS messages by checking the designated opt-in box at checkout or on any opt-in form on our website. Message frequency varies. Message and data rates may apply.

To opt out of marketing SMS messages at any time, reply STOP to any message you receive from us. You may also reply HELP for assistance. After opting out, you will receive a single confirmation message and no further marketing SMS messages will be sent. You may continue to receive transactional messages necessary to fulfill your service agreement.

4.3 Data Shared with Twilio

We share your mobile phone number and message content with Twilio solely for the purpose of delivering SMS communications. Twilio's privacy policy is available at https://www.twilio.com/legal/privacy.

5. Payment Processing (Stripe and PayPal)

We use Stripe, Inc. and PayPal Holdings, Inc. as our payment processors. When you make a purchase, your payment information is transmitted directly to and processed by these providers. We do not store your full credit card number, CVV, or other sensitive payment credentials on our servers.

We receive from our payment processors: transaction confirmation, last four digits of your card, card brand, billing address, and fraud-screening signals. This data is used solely to fulfill your order, prevent fraud, and comply with financial regulations.

Stripe's privacy policy is available at https://stripe.com/privacy. PayPal's privacy policy is available at https://www.paypal.com/us/legalhub/privacy-full.

6. Disclosure of Your Information

We do not sell your personal information. We may share your information with:

  • Payment processors (Stripe, PayPal) to process transactions.
  • SMS providers (Twilio) to deliver text messages.
  • Email marketing platforms to send communications you have consented to receive.
  • Analytics providers (e.g., Google Analytics) to help us understand website usage.
  • Legal and regulatory authorities when required by law, court order, or to protect our legal rights.
  • Professional advisors (attorneys, accountants, auditors) bound by confidentiality obligations.
  • Business successors in the event of a merger, acquisition, or sale of all or substantially all of our assets, subject to the acquiring party honoring this Privacy Policy.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and support our marketing efforts. Cookies are small data files stored on your device.

We use the following types of cookies: (a) Strictly necessary cookies required for the website to function; (b) Analytics cookies that help us understand how visitors interact with our website; (c) Marketing cookies used to deliver relevant advertising and track campaign performance.

You may control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality. For more information on managing cookies, visit www.allaboutcookies.org.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including to comply with legal, accounting, and reporting obligations. Transaction records are retained for a minimum of seven (7) years in accordance with applicable tax and financial regulations. SMS opt-in and opt-out records are retained for a minimum of four (4) years to comply with TCPA requirements.

9. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: request a copy of the personal information we hold about you.
  • Correction: request correction of inaccurate or incomplete information.
  • Deletion: request deletion of your personal information, subject to legal retention requirements.
  • Objection / Restriction: object to or request restriction of certain processing activities.
  • Portability: receive your data in a structured, machine-readable format.
  • Withdraw Consent: withdraw consent for processing based on consent, including SMS marketing opt-in.
  • California Residents (CCPA): you have the right to know, delete, and opt out of the sale of personal information. We do not sell personal information.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

10. Data Security

We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for data in transit, access controls, and secure hosting environments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

11. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete it.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy periodically. Continued use of our website or services after any changes constitutes your acceptance of the updated policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

SaaS Equity Partners LLC

10 Pumpkin Brook Road, Shirley, MA 01464

Email: [email protected]

Website: www.MarkVaudreuil.com